Customer Care
In line with our Customer Care Policy, at Capital Deep Clean we pride ourselves on the following facts:
- We have a winning sales team;
- We talk to our customers and listen to their requirements;
- We ensure our customers’ needs are met;
- From the professional installation to the faultless servicing, our customers matter;
- In the interests of our client-base, we ensure our Engineers are given professional training and adhere to Health and Safety regulations;
- Our company vehicles have security tracking devices, which ensures our team of professional staff are always on hand;
- Together with the support of a professional management team, you can count on Capital Hygiene for your number one servicing requirements!
Legislation
Capital Deep Clean management and staff have many years experience in this industry and have seen more regulation and legislation being introduced.
Legislation has been introduced for very good reasons and we ensure that all of our staff are fully trained and aware of current controls and procedures. Certain waste such as soiled sanitary dressings, nappies, needles need to be disposed of in the correct manner. Employers have a legal duty to ensure that all hazardous waste is disposed of following the correct Duty of Care procedures.
If you are not sure about how you stand regarding the correct disposal of waste, environmental issues, health and safety, then please contact us and we will be happy to help you. All of our customers receive a "Duty Of Care" certificate to certify that your waste is being handled and disposed of in the correct manner. This document should be kept for two years. These certificates are a legal requirement and are provided free of charge by Capital Deep Clean Services.
COSHH stands for the Control of Substances Hazardous to Health. Using hazardous substances can put people's health at risk. COSHH requires employers to control exposures to hazardous substances to protect both employees and others who may be exposed from work activities.
The following links to official government sites may also be of assistance:
- Workplace (Health, Safety & Welfare Regulations) 1992
- Environmental Protection Act 1990
- Environmental Protection Act 1990 Duty of Care
- Environmental Protection Act 1990 Duty of Care Section 34
- Environmental Protection Act 1990 Special Waste regulations 1996