Customer Care

In line with our Customer Care Policy, at Capital Deep Clean we pride ourselves on the following facts:

  • We have a winning sales team;
  • We talk to our customers and listen to their requirements;
  • We ensure our customers’ needs are met;
  • From the professional installation to the faultless servicing, our customers matter;
  • In the interests of our client-base, we ensure our Engineers are given professional training and adhere to Health and Safety regulations;
  • Our company vehicles have security tracking devices, which ensures our team of professional staff are always on hand;
  • Together with the support of a professional management team, you can count on Capital Hygiene for your number one servicing requirements!

Capital Deep Clean Services - Our Pledge

All services are carried out by professional and experienced personnel adhering to Health and Safety at all times.

Urinals:

We will deep clean urinals in locations specified by the customer. This includes:

  • Descale and remove uric acid and limescale from the fitment;
  • Clean and disinfect the inside of the trap;
  • Clean and disinfect the internal/external fittings;
  • Chemically clean the primary plumbing from the urinals as far as the stack pipe;
  • Ensure urinals are in free flowing conditions upon completion;

WCs:

We will deep clean WCs in locations specified by the customer. This includes:

  • Descale and remove uric acid and limescale from the fitment;
  • Clean and disinfect the internal/external surfaces including all fitments of the seat, chains and handles;
  • Chemically clean the interior pipes from the WC as far as the stack pipe;
  • Ensure WCs are in free flowing conditions upon completion;

Sinks and Sanitary Ware:

We will deep clean sinks and surrounding sanitary ware in locations specified by the customer. This includes:

  • Clean and disinfect the internal/external surfaces such as taps, plugs and channels;
  • Clean and disinfect the surrounding sanitary ware of sinks as specified;
  • Clean and disinfect accessible fixtures;
  • Chemically clean the interior pipes leading from the washing facilities;
  • Ensure Sinks are in free flowing conditions upon completion;

Floors, Ceilings, Walls, Cubicles and Doors:

We will deep clean floors, ceilings, walls, cubicles and doors in locations specified by the customer. This includes:

  • Sanitise the required area;